Symptom: Video playback freezes and won't resume play until MediaNotes is shut down and restarted.

Context: The computer on which this is happening runs Windows XP. The computer uses Windows Media Player 11 (the version number matters) to handle the kind of video loaded in this project. (Generally, these are video files with the ".wmv" extension).

Check to make sure MediaNotes is set to play in sync

MediaNotes has three playback options: Sync, Loop, and Unlinked. You may be in Unlinked mode, in which case events won't automatically jump forward in sync with the video. Just click the button to the left of the "Rewind" button (numbered (2) in the picture below) to return to sync mode:

If MediaNotes is not giving you the option to add new events, notes, or tags, but you are able to view an existing project's video and tags, you are probably using an expired trial version of the program. To activate these features, please get a license (free for all CALI members). You'll receive a license key by email. Start up MediaNotes and to to the Help > Register MediaNotes... menu option: Copy and paste the key and submit the form.

The official MediaNotes manual is full of basic help and instructions:

• For Instructors
• Using MediaNotes in a Course
• Getting Started
• Creating a MediaNotes session
• Creating and Tagging Events